Support Services Manager – HR

About the role

We are seeking a Support Services Manager – Human Resources to oversee HR support services and ensure smooth day‑to‑day operations. The role involves coordinating with internal teams and external vendors, managing invoices and payments, and supporting HR initiatives to maintain an efficient workplace.

Key responsibilities

• Oversee HR support services and ensure operational efficiency.
• Coordinate daily operational activities in line with company policies.
• Manage relationships with vendors and service providers, ensuring service quality and compliance.
• Review supplier invoices and verify contractual compliance.
• Coordinate invoice processing and payment requests with Finance.
• Maintain accurate records and reports of invoices and payment status.
• Support day‑to‑day HR operational activities and administrative processes.
• Coordinate workplace readiness, facilities, and other HR‑related operational requirements.
• Assist in organizing internal meetings, employee events, and engagement initiatives.
• Prepare periodic reports on support service performance and operational activities.
• Identify operational challenges and recommend process improvements.
• Collaborate closely with HR, Finance, and other stakeholders on projects and initiatives.

Required profile

• Diploma or Bachelor's degree in Business Administration, Human Resources or related field.
• 2–4 years of experience in support services, operations, administration or similar role.
• Good understanding of basic financial processes, including invoice management and payment cycles.
• Strong organizational, coordination and attention‑to‑detail skills.
• Excellent communication and stakeholder management abilities.

Required skills

• Microsoft Excel
• Microsoft Outlook
• Microsoft Office applications