UX Researcher, Data Analyst & Optimization Specialist

About the role

This position sits at the intersection of user experience research, data analytics, and digital optimization. Based in Saudi Arabia, you will turn user behavior data into actionable recommendations that improve customer experiences and drive business outcomes.

Key responsibilities

• Build and maintain detailed customer journey maps and conversion funnels across key touchpoints.
• Analyze quantitative data using Google Analytics 4, Shopify analytics, and related platforms to identify friction points and opportunities.
• Conduct qualitative research such as usability testing, heuristic evaluations, and user interviews.
• Develop and maintain LTV cohort analyses linking UX improvements to long‑term customer value.
• Collaborate with UX, design, development, and project teams to implement event tracking, A/B testing, and measurement infrastructure.
• Create clear reports, dashboards, and presentations that translate complex analysis into actionable recommendations.

Required profile

• Data‑driven mindset with strong analytical and research capabilities.
• Ability to combine quantitative and qualitative insights to explain user behavior.
• Experience working cross‑functionally with design, development, and product teams.

Required skills

• Google Analytics 4
• Shopify analytics
• A/B testing
• Statistical analysis
• Event tracking implementation