Way4 Payment Systems Support Specialist

About the role

The Way4 Payment Systems Specialist is responsible for administering, supporting, and optimizing the Way4 payment platform. The role ensures secure, reliable, and high‑availability payment services across card issuing, acquiring, and transaction monitoring.

Key responsibilities

• Administer, configure, and support the Way4 payment platform
• Monitor daily payment processing operations and system performance
• Troubleshoot and resolve transaction, application, and integration issues
• Support card issuing, acquiring, merchant, and payment product configurations
• Manage integrations with Visa, Mastercard, payment gateways, and external systems
• Perform incident management, root cause analysis, and problem resolution
• Support system upgrades, patches, enhancements, and releases
• Ensure compliance with PCI‑DSS, security policies, and regulatory requirements
• Prepare and maintain operational and technical documentation
• Collaborate with business, operations, and technology teams to implement new payment services

Required profile

• 3 to 5 years of experience in payment systems, banking technology, FinTech or application support
• Hands‑on experience with the Way4 Payment Platform
• Bachelor’s degree in software engineering (Master’s preferred)

Required skills

• Way4 Payment Platform
• Electronic payments, card issuing and acquiring
• Visa and Mastercard integration
• SQL (Oracle, PostgreSQL)
• API integrations (REST, SOAP)
• Linux/Unix environments
• Incident management and root cause analysis
• System monitoring