Windows & Compute Infrastructure Engineer

About the role

We are looking for a Windows & Compute Infrastructure Engineer to support the administration, operation, maintenance, and troubleshooting of enterprise Windows Server and physical compute environments. The role will be responsible for maintaining highly available and reliable compute infrastructure, managing server hardware and firmware lifecycles, supporting clustering technologies, and resolving complex L2/L3 infrastructure incidents.

Key responsibilities

• Administer and maintain Microsoft Windows Server environments across the enterprise.
• Manage physical servers, compute platforms, and associated hardware components.
• Perform installation, configuration, patching, upgrades, and troubleshooting of Windows Server systems.
• Support Windows Server clustering, failover, and high‑availability environments.
• Monitor system performance, availability, capacity, and overall infrastructure health.
• Troubleshoot complex L2/L3 incidents and provide root‑cause analysis.
• Coordinate firmware, BIOS, driver, and hardware updates following change‑management procedures.
• Work with server vendors for diagnostics, warranty support, and technical escalations.

Required profile

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 4+ years of experience in Windows Server, compute, or infrastructure engineering.
• Strong hands‑on experience with Microsoft Windows Server administration and clustering technologies.
• Experience managing physical server hardware, firmware, and lifecycle activities.

Required skills

• Windows Server Administration
• Physical Compute Infrastructure
• Windows Failover Clustering
• Server Hardware & Firmware Management
• Active Directory
• Infrastructure Troubleshooting
• Incident & Problem Management
• Capacity & Performance Management
• Vendor Management
• ITIL / Change Management
• Disaster Recovery