Accommodation Officer

About the role

An Accommodation Officer is responsible for overseeing employee accommodation facilities in Khobar, Saudi Arabia. The role covers day-to-day operations, room allocation, maintenance coordination, reporting and handling employee accommodation concerns.

Key responsibilities

• Coordinate and oversee daily accommodation operations, including assignments, room allocations, occupancy records and check-in, transfer and check-out processes.
• Monitor occupancy levels and inspect facilities regularly for cleanliness, safety, security and compliance with company standards.
• Work with Facilities Management, Maintenance, Security, Housekeeping and other service providers, and monitor maintenance requests and contractor performance.
• Ensure facilities meet health, safety, environmental and employee welfare requirements, and investigate employee complaints.
• Maintain accurate records of occupancy, room inventory, inspections and maintenance, and prepare periodic reports on utilization, incidents and service performance.
• Support budget control, escalate major issues to management, and recommend improvements to accommodation and transportation services.

Required profile

• Diploma in Business or a related field; Business Administration listed as education.
• Minimum 2-3 years of supervisory or team-lead experience preferred; two years in a similar role.
• High level of English and strong supervisory and team management skills.
• Ability to manage service providers, handle complaints and emergencies, and manage multiple priorities.

Required skills

• Good computer skills, internet and CRM.
• Excellent planning, coordination and organizational skills.
• Strong follow-up and time-management skills.