Admin Services Manager

About the role

We are seeking an experienced Admin Services Manager to oversee and optimize key shared services functions across the organization. The successful candidate will be responsible for managing Procurement, Medical Administration, Ticketing, and Banking services while ensuring operational efficiency, cost optimization, and service excellence.

Key responsibilities

• Lead the procurement function, develop policies, manage supplier sourcing, negotiate contracts and monitor budgets.
• Oversee medical administration, corporate ticketing, and banking‑related administrative activities to ensure efficient service delivery.
• Lead and develop the shared services team, establish KPIs, and drive continuous improvement across all functions.
• Collaborate with internal departments to understand business needs and improve service delivery.
• Prepare reports, budgets and performance analyses for management while ensuring compliance with internal controls.

Required profile

• Bachelor's degree in Business Administration, Supply Chain Management, Procurement or a related field; professional procurement certifications (CIPS, CPSM) are a plus.
• Minimum 7–10 years of relevant experience in procurement and administrative/shared services, preferably in a medium or large organization.
• Proven experience managing procurement operations and overseeing multiple administrative functions.
• Experience in HR services, outsourcing or the service industry is advantageous.

Required skills

• Strong procurement and strategic sourcing expertise.
• Vendor management and contract negotiation.
• Budgeting and cost optimisation.
• Leadership, people management and analytical problem‑solving.
• Proficiency with procurement systems and Microsoft Office applications.