Aftersales Account Manager – Energy

About the role

Alfa Laval is seeking an energetic Aftersales Account Manager for its Energy division in Khobar, Saudi Arabia. You will be the primary commercial interface for key customers, identifying service needs, shaping account strategies and turning opportunities into sustainable, profitable service business.

Key responsibilities

• Develop and execute account strategies for assigned key customers, aligning plans with Energy Division and Service business targets.
• Identify growth opportunities across Alfa Laval’s installed base and promote the full portfolio of services, including preventive and corrective maintenance, spare parts, upgrades, refurbishments, optimization, service agreements and digital solutions.
• Own the customer relationship, manage the sales pipeline and convert service needs into profitable contracts.
• Collaborate with internal sales, service, technical and business teams to deliver integrated solutions.

Required profile

• Strong customer focus with solid commercial and business acumen.
• Proven ability to develop and manage key accounts in the industrial or energy sector.
• Deep understanding of service sales within Oil & Gas, petrochemical, power or related industries.
• Excellent networking, influencing, negotiation and communication skills.
• Strong planning, opportunity management and business analytics capabilities.
• High integrity, ownership and accountability; able to work independently and collaboratively.
• Preferably a Mechanical or Chemical Engineering degree with 5+ years of relevant experience; established customer relationships in Saudi Arabia are a plus.

Required skills