Assistant Chief Butler

About the role

The Assistant Chief Butler supports the Chief Butler in leading the Butler department at Rosewood Red Sea. This role ensures seamless, personalized luxury experiences for guests across suites and villas while collaborating with multiple hotel teams.

Key responsibilities

• Support daily operations and leadership of the Butler team, maintaining high service standards at every guest touchpoint.
• Build strong guest relationships by delivering anticipatory, personalized service throughout each stay.
• Conduct suite and villa inspections to verify guest preferences, amenities, and quality standards.
• Lead daily briefings and assist with training initiatives to develop team capability.
• Coordinate closely with Front Office, Housekeeping, F&B, Culinary, Engineering, Transportation, and Concierge to execute guest requests flawlessly.
• Monitor guest feedback, proactively addressing opportunities to enhance the guest experience.

Required profile

• Experience in luxury hospitality with a passion for highly personalized guest service.
• Natural leader who enjoys mentoring, coaching, and developing high‑performing teams.
• Exceptional attention to detail and commitment to the highest service standards.
• Highly organized, adaptable, and able to prioritize effectively in a fast‑paced environment.
• Confident communicator who builds strong relationships across departments and with guests.

Required skills