Assistant Front Office Manager (Saudi Arabia)

About the role

We are seeking a passionate and dynamic Assistant Front Office Manager to support the Front Office Manager in delivering exceptional guest experiences at our luxury property in Saudi Arabia. The role combines operational oversight with guest‑focused service excellence.

Key responsibilities

• Monitor Front Office staff to ensure prompt, warm, and personalized guest service.
• Communicate Front Office needs to other departments, especially Housekeeping.
• Maintain effective employee relations and support staff appraisal processes.
• Assist in preparing statistical, performance, and forecast reports for budgeting and strategic planning.
• Help monitor department costs and ensure performance against budget.

Required profile

• Degree in Hospitality or a related field.
• Minimum three years of Front Office experience in a hotel environment.
• Fluent in written and spoken English with immaculate personal presentation.
• Strong problem‑solving ability and a proactive, customer‑centric attitude.
• Leadership qualities, ability to motivate teams, and excellent relationship‑building skills.

Required skills

• Knowledge of the Opera property management system.
• Computer literacy.