Business Development Manager

About the role

We are looking for a results‑driven Business Development Manager to accelerate revenue growth in the freight and logistics sector. You will design and execute strategic plans to expand our enterprise and SME customer base, build lasting client relationships, and work closely with operations to ensure seamless service delivery.

Key responsibilities

• Identify, qualify and close new business opportunities across freight forwarding, customs clearance, warehousing and related logistics services.
• Develop multi‑channel account plans for target markets, industries and geographies.
• Maintain a robust sales pipeline, forecast accurately and achieve quarterly and annual revenue targets.
• Conduct needs assessments, present tailored solutions and prepare compelling proposals and bids.
• Collaborate with Operations, Pricing and Compliance to deliver feasible, competitive and compliant service offerings.
• Negotiate contracts, terms and pricing with customers and internal stakeholders.
• Monitor market trends, competitor activity and regulatory changes to inform strategy.
• Represent the company at industry events, conferences and client meetings to expand the external network.
• Manage post‑sale onboarding and ensure high customer satisfaction and retention.
• Prepare regular sales reports, dashboards and revenue analyses for leadership.

Required profile

• Bachelor’s degree in Business, Supply Chain, Logistics or a related field (MBA or advanced degree preferred).
• 4+ years of B2B sales experience in freight/logistics, 3PL or related sectors.
• Proven track record of meeting or exceeding sales targets and expanding key accounts.
• Deep knowledge of freight modes (air, ocean, road, rail), customs procedures, Incoterms and regulatory considerations.
• Strong negotiation, presentation and proposal‑writing abilities.
• Excellent communication, collaboration and stakeholder‑management skills.
• Willingness to travel as needed and thrive in a fast‑paced, deadline‑driven environment.

Required skills

• Expertise in air, ocean, road and rail freight operations.
• In‑depth understanding of customs clearance processes and Incoterms.
• Proficiency with CRM systems such as Salesforce and HubSpot.
• Advanced MS Office skills, especially Excel.
• Data analysis and revenue forecasting capabilities.