Business Development Manager – SMB Sales

About the role

Servme is looking for a high‑performing Business Development Manager to own the full SMB sales cycle, from first contact to signed contract. You will work directly with restaurant owners, founders and operators, positioning Servme’s guest‑experience platform as a critical solution for their businesses.

Key responsibilities

• Own and execute the complete SMB sales process from qualified lead to closed‑won.
• Conduct discovery calls and product demos with decision‑makers.
• Manage inbound leads and generate outbound outreach to build a robust pipeline.
• Consistently achieve monthly and quarterly revenue targets.
• Maintain accurate pipeline tracking, forecasting and CRM hygiene.
• Collaborate with SDR, Marketing and Customer Success for smooth handovers.
• Provide market and customer feedback to Product and Marketing teams.

Required profile

• 4–5 years of experience in SMB, B2B or SaaS sales.
• Proven track record of closing deals and meeting revenue goals.
• Experience selling to SMB decision‑makers such as owners, founders or general managers.
• Strong presentation, negotiation and objection‑handling abilities.
• Highly driven, results‑oriented mindset with excellent communication skills.

Required skills

• HubSpot
• Salesforce