Business Development Specialist

About the role

Elements is seeking a Business Development Specialist to own the end‑to‑end relationship with its finance‑focused SaaS customers. You will guide clients through onboarding, drive adoption, and identify expansion opportunities to ensure long‑term value from the platform.

Key responsibilities

• Manage customer relationships from onboarding through long‑term engagement.
• Act as a trusted advisor to senior finance and operational leaders.
• Identify and pursue expansion opportunities across workflows, teams, and use cases.
• Translate customer requirements into actionable product insights.
• Monitor account health, mitigate risks early, and secure renewals.
• Support rollout and adoption of new features and improvements.

Required profile

• Experience managing SaaS accounts, preferably in finance, operations, or workflow‑related products.
• Strong communication skills with the ability to engage senior executives.
• Consultative problem‑solver who can diagnose needs and propose strategic solutions.
• Ownership mindset suited to zero‑to‑one or high‑growth environments.
• Proven success driving renewals, retention, and account expansion.

Required skills

What we offer

• Strategic influence over customer strategy and experience.
• Ownership and impact on a category‑defining platform.
• Collaboration with founders, sales, and product leaders.
• Culture built on autonomy, trust, and high performance.