Chief Operating Officer

About the role

The Chief Operating Officer will lead group‑wide operations for a diversified Saudi‑based group active in retail, services and industrial sectors. Reporting directly to the Group CEO and Board, the COO translates strategic objectives into executable plans, ensuring execution, governance and operational excellence across all business units.

Key responsibilities

• Oversee day‑to‑day operations of the entire group and its subsidiaries.
• Translate corporate strategy into operational plans and monitor progress.
• Design and implement performance management frameworks and operational KPIs.
• Standardise processes to improve efficiency, accountability and scalability.
• Collaborate with subsidiary CEOs and functional leaders to remove bottlenecks and share best practices.
• Drive transformation initiatives, cost‑optimisation programmes and operational readiness for growth.
• Act as the execution arm of senior leadership and provide regular reporting to the Board.

Required profile

• Extensive experience as a COO or senior operations leader in diversified or complex groups.
• Proven track record in multi‑business operations, change management and performance transformation.
• Experience in Saudi Arabia or the GCC is highly preferred.
• Hands‑on leadership style with decisiveness and strong influence over senior stakeholders.
• Background in KPI‑driven organisations.

Required skills

• Operational KPIs
• Performance transformation
• Performance management frameworks
• Process standardisation
• Change management