Community Lead – Guest Experience & Engagement

About the role

Stella Stays is seeking a proactive Community Lead to bring its fully‑furnished homes to life. You will be the first point of contact for guests and tenants, creating memorable experiences and fostering a vibrant community within our properties.

Key responsibilities

• Welcome guests, tenants, and visitors with a warm, professional approach.
• Organise community engagement activities, networking events, and wellness initiatives.
• Maintain the aesthetics of shared spaces through regular inspections and daily walkthroughs.
• Monitor service quality across all touchpoints, ensuring consistency in cleanliness and hospitality standards.
• Support coordination of incoming requests, communications, and basic administrative tasks related to building operations.
• Champion a vibrant, connected atmosphere that aligns with Stella Stays’ brand standards.

Required profile

• Proactive and enthusiastic attitude.
• Strong interpersonal skills with a passion for hospitality.
• Ability to engage with guests, understand their needs, and enhance their experience.
• Detail‑oriented and capable of maintaining high aesthetic standards.

Required skills

What we offer

• Opportunity to shape community experiences in a fast‑growing hospitality brand.
• Collaborative, high‑growth work environment.
• Access to modern, tech‑driven living spaces across the MENA region.