Country Operations Manager – Saudi Arabia

About the role

The Country Operations Manager will lead Omorfia Group’s multi‑brand portfolio across Saudi Arabia, ensuring operational excellence, revenue growth and compliance with local regulations. This senior position reports to Group Leadership and works closely with Brand Heads to align country‑level execution with brand standards.

Key responsibilities

• Own country‑level P&L, driving revenue, profitability and cost control.
• Oversee day‑to‑day operations of all locations, guaranteeing service excellence and SOP adherence.
• Lead expansion projects, including pre‑opening staff training, operational set‑up and launch stabilization.
• Optimize workforce productivity, scheduling and staff cost efficiency.
• Manage administrative governance, facility standards and compliance with labour and municipal regulations.
• Monitor operational expenses such as payroll, consumables and procurement.
• Act as the operational integrator between Group Leadership, Brand Heads and KSA execution teams.

Required profile

• 5–7+ years of multi‑site operations leadership, preferably in retail, hospitality, beauty or wellness.
• Proven experience managing multi‑brand or multi‑concept portfolios.
• Deep knowledge of the Saudi market, its regulatory landscape and labour compliance.
• Strong commercial and financial acumen with a track record of P&L ownership.

Required skills

What we offer

• Opportunity to shape the growth of a leading multi‑brand group in Saudi Arabia.
• Leadership role with full country‑level responsibility.
• Collaborative environment that values diversity and encourages women applicants.