Executive Director of Performance Management

About the role

We are seeking an experienced Executive Director of Performance Management to lead the design, implementation, and continuous enhancement of our performance management framework across a large and diverse workforce. The role will drive a high‑performing culture through robust governance, KPI management, calibration, talent differentiation, and data‑driven decision‑making.

Key responsibilities

• Develop and execute the organization’s performance management strategy and framework.
• Design and oversee performance cycles, including goal‑setting, mid‑year reviews, annual evaluations, and calibration processes.
• Establish governance mechanisms to ensure consistency, fairness, and transparency.
• Create performance metrics, scorecards, and KPI frameworks aligned with strategic objectives.
• Manage performance analytics and workforce insights to support strategic planning and talent decisions.
• Partner with HR, Academic Affairs, and business leaders to drive accountability and performance excellence.
• Identify performance trends, capability gaps, and improvement opportunities across large employee populations.
• Drive automation and optimization of performance management systems and processes.
• Ensure compliance with organizational policies and best practices.
• Lead initiatives that strengthen employee engagement, productivity, and organizational effectiveness.

Required profile

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, Education Management, or related field (Master’s preferred).
• 12+ years of experience in Performance Management, Organizational Development, Human Capital, or Talent Management.
• At least 5 years in a senior leadership role managing enterprise‑wide performance programs.
• Proven experience with organizations of 1,000+ employees, preferably in education, public sector, or large service organizations.
• Strong expertise in performance governance, calibration methodologies, KPI development, and workforce analytics.
• Demonstrated experience implementing performance management systems and digital HR solutions.
• Excellent stakeholder management and executive communication skills.
• Strong analytical and data interpretation capabilities.

Required skills