Facility Management Expert

About the role

The Senior Facility Management Expert will join Serco’s O&M team to drive world‑class operational standards across Saudi government entities. The role focuses on creating, benchmarking and implementing facility management procedures that support the new National O&M Manual.

Key responsibilities

• Lead the development and global best‑practice benchmarking of facility management procedures for the National O&M Manual.
• Provide subject‑matter expertise to Saudi government entities, both proactively and on request.
• Support matrixed delivery of complex O&M contracts by integrating facility‑management thought leadership.
• Conduct evidence‑based research on facility management processes and systems.
• Collaborate closely with client teams and partner consultancies to optimise O&M best practices.
• Assist the Enablement department in implementing standards such as Post Maintenance Testing, System‑Engineering programmes, Equipment/Tool Control, Configuration Management, Grounds & Landscaping schedules, FM safety and inspections, Emergency Management, Space/Energy/Cleaning Management, Fleet Management and procurement processes.
• Review and amend existing procedures covering health & safety, environmental, waste management, quality assurance and continuous improvement.

Required profile

• Minimum 10 years of experience in facility management, operations & maintenance or related large‑scale national/international initiatives.
• Proven ability to develop standards, conduct research and influence multi‑stakeholder environments.
• Strong understanding of Saudi government O&M requirements and regulatory frameworks.

Required skills

• Post Maintenance Testing
• System‑Engineering programmes
• Equipment/Tool Control
• Measuring and Test Equipment (M&TE)
• Configuration Management
• Grounds and Landscaping scheduling
• Facility Management safety, surveillance and inspections
• Emergency Management planning and drills
• Space, Energy and Cleaning Management
• Fleet Management utilisation and maintenance
• Procurement processes for O&M goods and services
• Health & Safety, Environmental, Waste Management, Quality Assurance, Continuous Improvement