Freelance Mystery Shopper – Flexible Assignments

About the role

Do you enjoy discovering new places, visiting different businesses, and sharing your honest opinion? Join ISC‑CX as a freelance Mystery Shopper and get paid for evaluating real customer experiences through the ISC‑CX Mobile app.

Key responsibilities

• Visit stores, restaurants, car‑rental agencies and other businesses following a specific scenario.
• Observe and assess customer service, staff knowledge, cleanliness and overall experience.
• Take photos or provide required information when requested.
• Complete short questionnaires with honest, objective feedback.

Required profile

• Strong observational skills and ability to assess service interactions.
• Excellent written communication in Arabic and English.
• Maintain confidentiality and integrity in evaluations.
• Proficiency with mobile applications for reporting.
• Good time‑management to meet assignment deadlines.

What we offer

• Freelance work with flexible assignments you can choose based on location and availability.
• Opportunities across various industries and locations.
• Payment for each completed and approved assignment.
• No prior mystery‑shopping experience required, with clear instructions and support.