Guest Management Lead

About the role

We are looking for an experienced Guest Management Lead to direct the full guest experience for high‑profile international events, conferences, summits and government engagements in Riyadh. The role runs from July to September and involves overseeing VIP protocol, delegation handling, travel logistics and on‑site guest services.

Key responsibilities

• Develop and execute the end‑to‑end guest management strategy for each event phase.
• Manage invitations, RSVP tracking, accreditation, registration and all attendee communications.
• Coordinate protocol services for ministers, diplomats, VIPs and international delegations, including airport meet‑and‑greet, immigration support, transport and accommodation.
• Prepare guest manifests, seating plans, movement schedules and briefing documents.
• Supervise guest management teams, registration staff, volunteers and hospitality personnel, ensuring prompt resolution of any issues.
• Liaise with protocol offices, government authorities, hotels, transport providers, venues, security teams and other stakeholders.
• Oversee VIP lounges, hospitality areas and executive holding rooms on site.
• Produce post‑event reports and recommendations for continuous improvement.

Required profile

• Bachelor’s degree in Event Management, Hospitality Management, Tourism, Business Administration or a related field.
• 7–10 years of experience in guest management, protocol, hospitality or event operations, preferably for international conferences or government events.
• Proven track record managing ministers, senior government officials, diplomats, C‑suite executives and large delegations.
• Strong knowledge of government protocol, diplomatic etiquette and executive hospitality.
• Excellent stakeholder management, communication and organisational abilities.
• Willingness to travel and work flexible hours.

Required skills

• Experience with large‑scale guest registration and accreditation systems.
• Familiarity with event registration and guest management platforms (preferred).