Head of Administration – Sports Medicine Center

About the role

The Head of Administration for the Sports Medicine Center leads all non‑clinical, administrative and facility support functions. This senior role ensures efficient operations, optimal resource management, and a high‑quality experience for patients and customers.

Key responsibilities

• Lead front‑office, scheduling, document control, and overall operational administration.
• Develop and maintain administrative operating models, workflows, policies and service standards.
• Monitor workloads, turnaround times and service quality, resolving issues that affect delivery.
• Support budgeting, financial tracking, cost control and variance analysis.
• Oversee facility readiness, maintenance coordination, space utilization and infrastructure.
• Manage vendor contracts, service level agreements, performance reviews and issue resolution.
• Direct procurement, inventory coordination, stock level management and compliance with budget controls.
• Identify and implement process improvements and digital tools to streamline workflows.
• Create dashboards and reports for performance monitoring.

Required profile

• Proven experience in administrative leadership within a sports medicine or healthcare setting.
• Strong ability to manage budgets, cost control and financial reporting.
• Experience overseeing facilities, assets and vendor relationships.
• Demonstrated skill in procurement, inventory management and compliance.
• Track record of driving process excellence and digital enablement.

Required skills