HR Operations Supervisor

About the role

The HR Operations Supervisor will lead all human‑resources operational activities and government‑relations functions for Al‑Qadsiah Club. This position ensures full compliance with Saudi labour legislation while delivering efficient employee‑lifecycle services and managing key government platforms.

Key responsibilities

• Manage end‑to‑end employee lifecycle processes including onboarding, transfers, promotions, probation, contract renewals and off‑boarding.
• Supervise daily HR operations, HR coordinators and administrative staff to guarantee consistent service delivery.
• Maintain HR policies, procedures and employment practices across the organisation.
• Oversee leave administration, attendance records and payroll inputs in coordination with finance.
• Ensure accurate maintenance of HR systems, databases, employee records and confidential personnel files.
• Administer employee benefits, medical insurance and leave programmes.
• Monitor compliance with Saudi Labour Law, Saudization (Nitaqat) requirements and internal HR procedures.
• Lead HR operational projects, continuous‑process improvement initiatives and support performance‑management and employee‑engagement activities.
• Handle disciplinary actions, investigations and grievance procedures in line with regulations.
• Lead all government‑relations activities, managing company accounts on platforms such as Qiwa, Muqeem, GOSI, Mudad, Balady, Ryadhi, Absher Business and the Ministry of Commerce.
• Oversee visa issuance, work permits and Iqama renewal processes.

Required profile

• Proven experience managing HR operations and government‑relations in Saudi Arabia.
• In‑depth knowledge of Saudi labour law, Saudization (Nitaqat) and related regulatory requirements.
• Demonstrated ability to supervise HR coordinators and administrative teams.
• Experience handling employee‑lifecycle processes, payroll coordination and benefits administration.

Required skills

• Qiwa platform
• Muqeem platform
• GOSI system
• Mudad portal
• Balady platform
• Ryadhi platform
• Absher Business portal
• Ministry of Commerce online services
• HRIS (human resources information system)