Human Resources Director

About the role

The Human Resources Director (also titled Director of Employee Services) is a senior leader responsible for overseeing all employee‑facing HR functions in alignment with Saudi Labour Law and Vision 2030 objectives. The role ensures compliant, efficient and employee‑centric delivery across payroll, government relations, HR operations and overall employee experience.

Key responsibilities

• Ensure full compliance with Saudi Labour Law, GOSI regulations and Ministry of Human Resources & Social Development requirements.
• Manage employee contracts, renewals, terminations and disciplinary processes.
• Serve as escalation point for complex employee‑relations issues and grievances.
• Maintain relationships with MHRSD, GOSI, Qiwa, Mudad and Absher platforms; oversee work permits, Iqamas and visas for expatriates.
• Develop and execute Saudisation (Nitaqat) strategies to achieve Green or Platinum classification.
• Oversee end‑to‑end payroll processing in line with the Wage Protection System.
• Lead the HR shared‑services function, ensuring SLA adherence and high employee satisfaction.
• Drive continuous improvement of HRIS/ERP systems and digital self‑service capabilities.
• Lead, mentor and develop a team of HR professionals and align people operations with Vision 2030 goals.
• Prepare periodic HR KPI reports and dashboards for executive review.

Required profile

• Bachelor’s degree in Human Resources, Business Administration or related field (required); Master’s degree or MBA preferred.
• Minimum 10 years progressive HR experience, including at least 4 years in a managerial role.
• Proven experience in a Saudi or GCC organization with strong knowledge of local labour law.
• Experience managing government relations and digital HR platforms (Qiwa, Mudad, GOSI portal).
• Professional HR certification (CIPD, SHRM‑SCP or equivalent) is an advantage.

Required skills

• Proficiency with HRIS platforms (e.g., Qiwa, Mudad, GOSI portal).
• Advanced use of Microsoft Office Suite.