Immigration Consultant

About the role

We are seeking a mid‑level Immigration Consultant to join our Saudi Arabia practice. The role involves managing end‑to‑end Saudi immigration processes for corporate clients, delivering high‑quality service, and acting as a trusted point of contact for employees and HR stakeholders.

Key responsibilities

• Manage full‑cycle Saudi immigration cases, from eligibility assessment to document preparation, submission and follow‑up.
• Provide clear, compliant guidance on immigration requirements, processes and timelines to clients and employees.
• Proactively communicate case progress, risks, anticipated delays and required actions.
• Identify and address potential issues early, such as travel plans, dependents or medical concerns.
• Maintain accurate case records in the case‑management system in line with agreed SLAs.
• Coordinate with internal teams, vendors, government authorities and overseas colleagues as needed.
• Support reporting, tracking and billing activities linked to case delivery.
• Contribute to process improvements, knowledge sharing and best practices within the team.
• Provide informal guidance to junior team members when required.

Required profile

• 2‑3 years of experience in immigration or global mobility, preferably in a corporate or professional services environment.
• Strong customer‑service mindset with the ability to manage employee and client expectations.
• Excellent written and verbal communication skills, capable of explaining complex processes clearly.
• High attention to detail, strong organisational skills and ability to manage multiple priorities.
• Analytical and problem‑solving abilities with a focus on quality and accuracy.
• Ability to work independently while meeting agreed service level agreements.

Required skills