Key Account Manager – Eastern Region (SPINE)

About the role

The Key Account Manager (KAM) will lead business development for AMICO's sales customers across the Eastern Region, acting as the single point of contact for strategic relationship management. You will collaborate with the AMICO network to implement customer plans and ensure a positive brand image.

Key responsibilities

• Create and maintain strong relationships with assigned sales accounts.
• Develop and negotiate customer development plans, including pricing, discounts, and support services.
• Classify accounts, monitor activity and satisfaction, and report regularly to the Country Manager.
• Coordinate internal operations such as ordering, delivery, installation, and maintenance.
• Resolve account issues promptly and act as the internal focal point for account‑related matters.
• Gather intelligence on competitive activity and analyse account performance metrics.

Required profile

• Bachelor’s degree in a scientific or related field (or equivalent).
• Minimum 8 years of experience managing key accounts.
• Proven track record of handling multiple strategic customers.
• Strong commercial sense, teamwork, and data‑analysis capabilities.
• Excellent negotiation, communication, and relationship‑building skills.

Required skills

• Data analysis

What we offer

• Inclusive and diverse workplace culture.
• Opportunities to work with a broad network of customers.
• Professional development and training support.