Lead Fraud Prevention Manager

About the role

Riyadh Air is seeking an experienced leader to head its fraud prevention and chargeback management function. The role will protect revenue while enabling secure, scalable digital operations across the airline’s payment and transaction environments.

Key responsibilities

• Lead a team of fraud analysts and specialists, overseeing daily fraud monitoring and chargeback processes.
• Develop and maintain effective controls, risk mitigation strategies, and rapid response procedures for fraudulent activity.
• Identify emerging fraud trends, strengthen prevention systems, and enhance related policies, procedures, and controls.
• Produce actionable fraud reporting and insights to support business decision‑making.
• Collaborate with internal stakeholders to investigate suspicious activity, manage chargeback risk, and ensure operational continuity.
• Contribute to the development of fraud strategy, horizon scanning, and continuous improvement initiatives aligned with regulatory requirements and business growth.

Required profile

• Degree qualified with a minimum of six years’ experience in fraud prevention, fraud risk management, chargeback operations, or financial crime.
• Proven experience managing fraud monitoring environments and leading teams responsible for fraud detection and loss prevention.
• Strong analytical capability, sound judgment, and ability to manage complex, high‑risk scenarios.

Required skills

• Knowledge of fraud management systems, transaction monitoring, chargeback processes, and risk assessment methodologies.