Lifestyle Concierge-Receptionist

About the role

The Lifestyle Concierge‑Receptionist is the first point of contact for visitors, tenants and clients at the Salamah Project in Jeddah. You will combine guest‑relations duties with front‑desk responsibilities, ensuring a premium customer experience and smooth day‑to‑day operations.

Key responsibilities

• Greet and welcome visitors, tenants and clients in a warm, professional manner.
• Manage front‑desk operations including check‑ins, registrations and handling inquiries.
• Process customer requests, bookings and coordinate related services.
• Act as liaison between guests and internal departments to ensure timely service delivery.
• Receive, log and follow up on maintenance and housekeeping requests, coordinating with the respective teams and tracking completion.
• Handle and resolve complaints related to maintenance, cleanliness or services, escalating when necessary.
• Provide information about facilities, services and nearby amenities.
• Maintain a clean, organized and presentable reception area.
• Support events, tenant‑engagement activities and special arrangements as required.
• Ensure adherence to company standards of hospitality and customer‑service excellence.

Required profile

• 6 months to 3 years of experience in hospitality, guest relations or front‑desk roles.
• Fluency in English; Arabic is a plus.
• Strong communication and interpersonal abilities.
• Presentable, customer‑oriented and service‑driven personality.
• Ability to multitask and work under pressure in a fast‑paced environment.

Required skills

• None specified.