Medical Account Manager

About the role

The Medical Account Manager will be the primary point of contact for all matters related to the optical/medical channel in the Riyadh territory. You will build and maintain long‑lasting relationships with customers, negotiate annual contracts, and ensure timely communication of Johnson & Johnson’s quarterly plans and product updates.

Key responsibilities

• Plan and execute client calls on a daily, weekly, monthly and quarterly basis, aligning with territory development goals.
• Enter visit data and activity reports in Salesforce (SF.com) and other reporting tools.
• Participate in the creation and execution of business plans for the assigned territory.
• Negotiate and renew annual contracts, monitor customer performance, and address queries on delivery or product quality.
• Communicate new product launches, promotions, and quarterly action plans to customers.
• Attend training and educational courses as directed by the sales manager.

Required profile

• Proven experience in MedTech or clinical sales, preferably within hospital or health‑system environments.
• Demonstrated ability to manage accounts, negotiate contracts and drive customer satisfaction.
• Strong analytical mindset for planning calls and tracking performance metrics.
• Excellent communication skills in English (and Arabic preferred).

Required skills

• Salesforce (SF.com) for data entry and reporting.