Multi Unit Manager – QSR Operations

About the role

The Multi Unit Manager will lead and oversee the performance of several retail and sales units for Cone Zone, a premium QSR brand owned by MAFAD Food Industries. Based in Riyadh, this full‑time, on‑site position ensures operational excellence, product quality, and consistent brand experience across locations.

Key responsibilities

• Supervise and develop unit managers and their teams, ensuring adherence to company standards and food‑safety regulations.
• Monitor sales performance, analyse operational data and implement action plans to drive revenue growth and profitability.
• Manage staffing, scheduling, coaching and performance development across multiple sites.
• Optimize inventory, supply‑chain processes and ensure compliance with ISO‑22000 and HACCP requirements.
• Coordinate with manufacturing, marketing and corporate leadership to execute promotions, launch new products and maintain brand consistency.

Required profile

• Proven multi‑unit management experience in food service, retail or QSR environments.
• Strong leadership, team‑development and people‑management capabilities.
• Experience in sales analysis, budgeting and financial management with ability to interpret KPIs.
• Familiarity with food‑safety and quality‑control frameworks such as ISO‑22000 and HACCP.
• Bachelor’s degree in Business Administration, Management, Hospitality or related field, or equivalent experience.
• Fluency in English; Arabic proficiency is an advantage.
• Willingness to travel between Riyadh units.

Required skills

• ISO‑22000
• HACCP
• KPI analysis
• Budgeting
• Financial management