NOC Engineer – Server, OS & Storage Monitoring

About the role

The NOC Engineer – Server, OS & Storage Monitoring ensures continuous visibility of server infrastructure, operating systems, and storage environments. The role is focused on proactive monitoring, fault detection, capacity analysis, and technical resolution to maintain high availability and performance of critical systems.

Key responsibilities

• Monitor Windows and Linux servers, operating system performance, and storage systems (NAS/SAN) continuously.
• Utilize monitoring tools such as PRTG and SolarWinds to track server health, resource consumption, and availability.
• Detect and analyze performance anomalies, capacity bottlenecks, and hardware faults.
• Investigate and resolve OS‑level issues including process failures, memory leaks, and disk space alerts.
• Coordinate with storage teams to monitor NAS/SAN performance, I/O metrics, and replication health.
• Ensure complete and documented shift handover with up‑to‑date system status and open incidents.
• Escalate unresolved critical issues to the Project Manager with full diagnostic context.
• Maintain detailed incident records and contribute to root‑cause analysis documentation.
• Support patch monitoring and scheduled maintenance windows for server infrastructure.

Required profile

• Mandatory MCSA (Microsoft Certified Solutions Associate) certification.
• RHCSA (Red Hat Certified System Administrator) certification.
• Proven experience with monitoring tools such as PRTG and SolarWinds.
• Strong troubleshooting skills for OS‑level problems.

Required skills

• Windows Server
• Linux
• PRTG
• SolarWinds
• NAS
• SAN
• MCSA
• RHCSA