Office Administrator - KSA Sales Team

About the role

MillerKnoll is looking for an Office Administrator to support its KSA-based sales team. The role provides sales and administrative support and ensures the showroom is well presented at all times.

Key responsibilities

• Manage back-of-house functions and support the day-to-day operations of the KSA entity, including all office-related activities.
• Handle incoming calls and emails addressed to MillerKnoll KSA, responding promptly and professionally.
• Maintain high service standards across all customer touchpoints.
• Oversee daily office needs, including purchasing supplies, stationery, CMF materials, software and miscellaneous equipment.
• Coordinate local and international shipments using the FedEx software manager.
• Act as the main point of contact for the IT department on office-related IT issues.
• Assist with hotel and travel arrangements for the team as required.
• Keep an up-to-date log of monthly attendance and annual leave records in Excel and share it with the Administration Manager.
• Support Dealers and Market Managers with project tracking and CRM activities; Salesforce.com experience is preferred.
• Manage company portal activities and help issue PRO/GRO requests through government and company portals, working with local service partners.

Required profile

• Good level of education.
• Excellent spoken and written English; fluency in Arabic is preferred.
• Experience in administration or sales support.
• Professional, friendly and confident, well presented and tidy.
• Able to handle irate customers calmly and to work independently with a flexible, mature attitude.

Required skills

• Effective communication by telephone and face-to-face.
• Word processing, Excel and email.
• Salesforce.com (preferred).