Office Operations Lead - Saudi Arabia

About the role

Merck is looking for an Office Operations Lead to act as a trusted partner to the Managing Director of its Saudi Arabia Regional Headquarters, supporting the MD and leading day-to-day office operations in Riyadh and Jeddah. The role combines executive support with accountability for business operations such as reviews and risk management, and for office management.

Key responsibilities

• Support the Managing Director: manage their calendar, meetings, correspondence and travel, handle sensitive information with discretion, and connect the office with local, regional and global teams.
• Own business operations and communications: prepare and run business reviews, governance and risk forums, track commitments and monitor quarterly scorecards.
• Run the offices in Riyadh and Jeddah: facilities, workplace services, vendors, records and budgets, and plan leadership visits, town halls and team events.
• Guide administrative colleagues and service partners, and continuously improve processes.

Required profile

• Typically 3-5+ years of experience in executive support, business operations, project coordination, office management or administration.
• Bachelor's degree with full professional fluency in Arabic and English.
• Experience in vendor management, events or workplace operations is valued but not essential.

Required skills

• Strong organization, judgment and follow-through, managing competing priorities.
• Digital capability with Microsoft 365 tools.
• Excellent communication and relationship-building skills across cultures and seniorities.