Project Manager – IT Operations & ICT Projects

About the role

We are seeking an experienced Project Manager to lead the planning, execution, and delivery of complex IT Operations & Maintenance (O&M) and ICT projects. The ideal candidate will combine a strong technical background with proven project management expertise, collaborating closely with internal teams, vendors, suppliers, and customer stakeholders.

Key responsibilities

• Manage and lead multiple complex IT O&M and ICT projects from initiation to closure.
• Ensure delivery within agreed scope, timeline, budget, and quality standards.
• Coordinate with operations teams, vendors, suppliers, and stakeholders.
• Identify project risks and develop mitigation plans.
• Handle change requests and provide regular status reports.
• Align projects with business objectives and stakeholder expectations.
• Support resource planning and project governance activities.

Required profile

• Bachelor’s degree in Computer Science, Engineering, MIS, Programming, or a related field.
• Minimum 5 years of experience in IT project management.
• PMP and ITIL certifications preferred.
• Technical background in ITSM, software applications, or IT infrastructure.
• Fluent in Arabic and English.
• Willingness to travel across the Kingdom as needed.

Required skills

• Project Management
• IT Operations
• ICT
• IT Service Management (ITSM)
• Enterprise Resource Planning (ERP) workflows
• Risk Management
• Stakeholder Management
• Change Management
• PMP certification
• ITIL certification