Quality and Compliance Specialist

About the role

The Quality and Compliance Specialist is a contract, remote position responsible for ensuring that Peerless Training & Development's training and consultancy services meet internal standards and external accreditation requirements. The role involves reviewing course materials, monitoring delivery processes, and conducting quality checks on programs and client projects.

Key responsibilities

• Review and audit training course materials and documentation for compliance with accreditation standards.
• Monitor delivery processes and conduct quality checks on programs and client projects.
• Identify gaps, recommend corrective actions, and support continuous improvement initiatives.
• Collaborate with trainers, consultants, and operations staff to develop and maintain quality procedures.
• Prepare reports and documentation demonstrating adherence to standards for internal stakeholders and external accrediting bodies.

Required profile

• Strong Quality Control and Quality Assurance experience.
• Proven Quality Auditing experience, including planning and conducting audits.
• Solid analytical skills to interpret data and assess risks.
• Clear and professional communication skills for reporting and stakeholder interaction.
• Experience in training, consultancy, or professional education environments, preferably with accredited programs.
• Relevant bachelor’s degree (e.g., Quality Management, Business, Education) or equivalent professional experience.

Required skills

• Quality Auditing
• Quality Control