Quality Assurance Manager – Coffee & Specialty Coffee

About the role

We are looking for an experienced Quality Assurance Manager to lead and maintain the highest standards of product quality, food safety, and operational compliance across our specialty coffee retail network in Riyadh.

Key responsibilities

• Develop, implement and maintain QA policies, procedures and standards for all café locations.
• Ensure consistent coffee quality, beverage preparation and product presentation according to specialty coffee best practices.
• Conduct regular quality audits and inspections to verify compliance with operational and food‑safety standards.
• Monitor health, hygiene and food‑safety regulations across all sites.
• Identify quality issues and drive corrective and preventive actions.
• Collaborate with operations, procurement and supply‑chain teams to guarantee raw‑material quality.
• Provide training and guidance to store teams on quality standards and hygiene protocols.
• Prepare quality reports and present performance insights to senior management.

Required profile

• Bachelor’s degree in Food Science, Quality Management, Hospitality or a related field.
• Minimum 5 years of QA experience in coffee, specialty coffee, café chains or the broader F&B industry.
• Strong knowledge of food‑safety standards, quality‑control procedures and regulatory compliance.
• Proven experience conducting multi‑site quality audits.
• Excellent analytical, problem‑solving and attention‑to‑detail abilities.
• Effective communication and training skills to support operational teams.

Required skills