Reservations Coordinator

About the role

Radisson Hotel Group is looking for a Reservations Coordinator to join its team at Radisson Collection Residences Riyadh. The role combines precision, efficiency and a customer-centred approach, turning booking enquiries into sales while anticipating guest needs and supporting the reservations department.

Key responsibilities

• Convert booking enquiries into sales and ensure the guest journey is anticipated and delivered to a high standard.
• Maximise sales and profitability by monitoring consumer demand and upselling to meet targets.
• Work proactively with the team to ensure guest satisfaction and the smooth running of the reservations department.

Required profile

• Flexibility and a positive attitude.
• An eye for detail and ability to solve problems creatively.
• Strong verbal communication skills and ability to work as part of a team.
• Enjoys working in a busy environment and likes having fun at work.
• Experience in a similar position is beneficial but not essential.

What we offer

• Career development and investment in learning and growth.
• Global benefits such as special hotel rates for you and your loved ones at hotels worldwide, plus local perks.
• An inclusive workplace with employee resource groups and inclusion initiatives.