Retail Supervisor
Screwfix · Eastern Region
وصف الوظيفة
About the role
Join Screwfix as a Retail Supervisor and lead a store team in delivering fast, affordable solutions to trade professionals. You will balance front‑of‑house customer interaction with back‑of‑house standards, ensuring a smooth, customer‑focused operation.
Key responsibilities
- Lead the store team by example, setting high standards for service and store presentation.
- Assist customers, understand their needs and guide them to the right products.
- Manage cash reconciliations, handle customer queries and ensure audit compliance.
- Oversee stock management, including inventory accuracy and replenishment.
- Maintain store standards, health & safety and visual merchandising.
Required profile
- Proven experience as a supervisor or duty manager in a fast‑paced retail environment.
- Strong customer‑service orientation with a track record of converting service into sales.
- Curious, proactive and committed to continuous improvement.
- Friendly, reliable, flexible and able to work hard.
Required skills
What we offer
- Competitive salary and location allowance.
- 28‑33 days annual leave, increasing with service.
- Company pension scheme with up to 14% contribution.
- Life cover, discounted healthcare and employee share schemes.
- 20% discount on Screwfix and B&Q products.
- Extensive training and development opportunities.
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Screwfix
Eastern Region