Sales Development Representative (SDR)

About the role

AstroLabs, the Gulf's leading business expansion platform, is looking for a phone-first Sales Development Representative. The role turns conversations into business opportunities by engaging inbound leads by phone, qualifying prospects and converting them into confirmed sales meetings. No previous SDR title is required.

Key responsibilities

• Own inbound leads and respond promptly within agreed SLAs, using phone calls as the main channel
• Understand business needs, decision-makers, buying intent and fit using qualification frameworks such as BANT
• Pitch AstroLabs' services, handle objections and guide prospects to agreed next steps
• Convert qualified conversations into confirmed sales meetings and follow up to reduce cancellations and no-shows
• Proactively prospect through outbound calling and outreach, and follow up by call, email and WhatsApp
• Maintain accurate HubSpot records, log interactions and give Sales Consultants clear qualification notes
• Own response, conversion, meeting attendance and activity targets and improve performance through coaching

Required profile

• B2B sales experience or a commercially oriented role with prospect engagement, presentations or pitching
• Excellent phone presence, persuasive communication, active listening and objection handling
• Professional fluency in Arabic and English, with confident spoken communication in both
• Systematic approach to prioritization, lead management and CRM updates
• Comfort working toward measurable commercial targets and resilience, reliability and openness to feedback

Required skills

• CRM experience; HubSpot familiarity is an advantage
• Lead qualification and follow-up