Sales Manager – Phone‑First Inside Sales

About the role

We are seeking a results‑driven Sales Manager to lead a high‑velocity, phone‑first inside sales team. You will own the full sales funnel, drive performance through CRM tools, and scale revenue growth across the organization.

Key responsibilities

• Lead, coach and develop a team of 15–30 inside sales agents, set targets and hold the team accountable to KPIs.
• Oversee 500–2,000+ outbound/inbound calls per day, design call scripts, objection‑handling frameworks and closing techniques.
• Own and optimize CRM systems (Salesforce, HubSpot, Zoho or similar), build real‑time dashboards and ensure 100 % data accuracy.
• Monitor call recordings, implement QA scorecards and provide structured feedback to improve quality and compliance.
• Analyze sales data, collaborate with Marketing and Product teams, and develop strategies to increase conversion rates at every funnel stage.

Required profile

• 5–8 years of sales experience with at least 3 years in a leadership role.
• Proven track record managing high‑volume phone sales (500+ calls/day).
• Experience in EdTech, marketplace or B2C tech is a strong plus.
• Bilingual in Arabic and English.
• Based in Saudi Arabia or willing to relocate.

Required skills

• Salesforce
• HubSpot
• Zoho
• CRM data management and reporting
• Dashboard creation and data analysis