Sales Support Officer

About the role

The Sales Support Officer will assist the commercial team by handling quotations, orders, invoicing and related documentation while ensuring smooth coordination with logistics and finance functions. This role is pivotal for maintaining accurate records and supporting day‑to‑day sales operations.

Key responsibilities

• Prepare and process quotations, sales orders, invoices and other commercial documents.
• Generate customer statements, balance confirmations, credit notes and other financial paperwork as required.
• Produce periodic sales, collection, aging, forecasting and operational reports.
• Coordinate shipment and delivery activities with logistics providers and customers.
• Support daily office operations and administrative tasks.
• Utilise ERP platforms to process transactions and maintain data integrity.
• Perform any additional administrative, operational or business‑related duties assigned by management.

Required profile

• Bachelor's degree in business, finance, economics, statistics, engineering or a related quantitative field.
• Valid driver’s license.

Required skills

• Proficiency with ERP platforms for transaction processing and record keeping.