Senior Key Account Manager

About the role

Fastlo is looking for a Senior Key Account Manager to drive growth by acquiring and nurturing high‑value logistics clients. You will act as the primary liaison for strategic accounts, ensuring satisfaction, retention, and revenue expansion.

Key responsibilities

• Identify and target high‑potential clients in the logistics and shipping sector.
• Build and maintain long‑term relationships with key accounts, serving as their main point of contact.
• Lead contract negotiations, pricing, and service‑level agreements.
• Collaborate with operations and logistics teams to guarantee smooth delivery and resolve service issues.
• Conduct regular business reviews and present performance reports to senior management.
• Monitor market trends and competitor activity to provide strategic recommendations.

Required profile

• Bachelor’s degree in Business Administration, Logistics, Supply Chain Management or a related field.
• Minimum 3 years of experience in key account management, business development or B2B sales within logistics, parcel shipping or delivery services.
• Proven track record of acquiring and managing enterprise‑level clients.
• Strong analytical mindset and excellent communication, negotiation and presentation abilities.

Required skills

• CRM systems
• Microsoft Excel
• Microsoft PowerPoint