Service Sales Manager - Local Service Unit

About the role

The LSU Service Sales Manager defines, leads and executes the Services Sales strategy in Saudi Arabia and builds the Country Services Sales team. The role drives profitable growth across the service lifecycle, aligns with Hitachi Energy's global and Hub service strategies and focuses on maximizing installed base penetration, growing service revenue and strengthening long-term customer relationships.

Key responsibilities

• Lead, coach and develop the Saudi Arabia Services Sales organization and embed the One Hitachi Energy approach.
• Drive service sales lead generation through analysis of Installed Base (IB) potential and pursue new service business and partnerships.
• Work with Local Sales teams, Account Managers and other Business Units to build and run service-focused account plans.
• Own the Country Services Sales strategy and ensure order intake, revenue, margin and growth targets are met.
• Manage the LSU budget, sales and operations planning with the Hub Marketing & Sales Manager, GPG and Hub Controller.
• Analyse and segment the installed base to find opportunities in service contracts, upgrades, retrofits, spares, digital and advanced services.
• Build long-term relationships with key customers and decision-makers, and conduct market and competitive analysis to support pricing and positioning.
• Ensure the team has the right skills, organization and capacity, and provide training, coaching and capability building in technical, commercial and customer skills.
• Balance growth with margin protection and risk management, and ensure compliance with regulations and internal procedures.

Required profile

• Bachelor's degree or equivalent experience in electrical power, energy and industry.
• Minimum 10 years in a Managing Service Sales function.
• Proven OEM service sales leadership experience with large installed bases.
• Experience leading Service Sales and Marketing teams and managing multi-product, multi-service portfolios.
• Experience in the Saudi market, including utilities, industry and infrastructure projects.
• Solid knowledge of Saudi localization, contracting and regulatory requirements.
• Proficiency in spoken and written English and Arabic.