Site Digital Key User & Capability Leader

About the role

As Site Digital Key User & Capability Leader, you act as the site's primary authority for digital systems across materials management, manufacturing operations, quality and maintenance. You drive system adoption, process compliance, workforce capability and master data quality while aligning with global standards, bridging factory operations and enterprise digital standards through partnership with DPE Global Process Digital Authorities, the Master Data Governance team and site leadership.

Key responsibilities

• Serve as the site's Local Process Digital Authority and lead local deployment, stabilization and continuous improvement of ERP, MES and other digital manufacturing systems.
• Partner with site leadership to adopt standardized business processes and represent site requirements in enterprise transformation programs.
• Lead data conversion during deployment: validate legacy data, decide on data cleansing scope and classify and enrich data for go-live.
• Validate that global process designs and system configurations meet site needs while complying with enterprise standards.
• Support system testing, user acceptance, deployment readiness reviews and go-live preparation, and maintain governance tools such as process documentation.
• Own the digital systems capability strategy after go-live, leading role-based training for materials, manufacturing, quality and maintenance teams.
• Act as the main escalation point for digital system issues, routing them to the right resolution path, and monitor system utilization, process compliance and master data quality.
• Identify workflow simplifications and data quality improvements, and share best practices with peers across manufacturing sites.

Required profile

• Bachelor's degree in engineering, supply chain, operations management, information systems, business or a related discipline.
• Minimum 5 years of experience in supply chain, materials management or production operations in an industrial environment.
• Strong understanding of manufacturing processes, inventory management, production execution and master data governance.
• Excellent verbal and written communication skills in Arabic.

Required skills

• Demonstrated experience with SAP, Oracle or equivalent ERP platforms supporting manufacturing and supply chain operations.
• Experience with Manufacturing Execution Systems and other digital systems for quality or maintenance.
• Experience supporting user adoption, training or business process transformation.
• Nice to have: experience in a key user, super user or deployment role, knowledge of master data governance and ERP transformation, Lean Manufacturing, Six Sigma or continuous improvement, and experience in global manufacturing organizations.