Spa Therapist - Luxury Resort

About the role

Raffles & Fairmont The Red Sea, part of the Red Sea Project in Saudi Arabia, is looking for a Spa Therapist. The role delivers a full range of spa treatments in line with approved protocols, while providing personalized, professional spa experiences that reflect the resort's luxury standards.

Key responsibilities

• Deliver massages, facials, body therapies and wellness rituals according to approved protocols, with treatment rooms prepared, sanitized and set up before each service.
• Maintain proper handling, storage and use of spa products, linens and equipment, and report maintenance issues promptly.
• Conduct guest consultations to understand preferences, health conditions and wellness goals, and handle feedback or concerns promptly.
• Work with wellness curators, fitness instructors and spa team members, taking part in daily briefings and supporting colleagues during peak periods.
• Coordinate with Spa Reception and other departments on scheduling, guest readiness and special wellness experiences.
• Promote treatments, wellness programmes and retail products, support upselling and cross-selling, and record treatments accurately in line with billing procedures.
• Follow health, safety and hygiene regulations, infection control standards, and confidentiality rules, and follow sanitation procedures.

Required profile

• Minimum 2-3 years of experience as a Spa Therapist in a luxury or five-star hotel or spa.
• Certification in Massage Therapy, Beauty Therapy or Spa Treatments; additional certifications are an advantage.
• Knowledge of treatments such as Swedish, Deep Tissue, Aromatherapy and Facials; experience in destination-inspired or culturally influenced therapies is an advantage.
• Willingness to work shifts, including weekends and public holidays.

Required skills

• Technical expertise in spa treatments and wellness practices.
• Ability to recommend treatments and retail products confidently.
• Strong time management, organization and teamwork skills.
• Excellent interpersonal and guest engagement skills, with impeccable grooming and presentation.