Strategic & Operational Project Manager

About the role

Global Blue by Shift4, the leader in tax-free shopping solutions, is looking for a Strategic & Operational Project Manager based in Riyadh, Saudi Arabia. Reporting to the KSA Country Manager, the role leads high-impact strategic and operational initiatives, translating business priorities into actionable plans and delivering sustainable business improvements.

Key responsibilities

• Lead assigned strategic and operational projects from definition through implementation, handover and post-project review.
• Define scope, objectives, governance, milestones, budgets, resources and success measures with key stakeholders.
• Build project plans and keep reporting clear and decision-ready for senior management.
• Coordinate cross-functional teams across Commercial, Merchant Services, Finance, Operations and Technology, as well as external partners and authorities.
• Monitor delivery against scope, schedule, budget and quality, and identify risks and bottlenecks early.
• Lead or support change management and prepare business cases with data analysis, research, financial modelling and scenario assessment.
• Support the Country Manager in organizing Management Team activities and act as a partner to the Managing Director.

Required profile

• 5 to 8 years of project management experience, ideally in an international, fintech, financial services or operations environment.
• Master's degree in Economics, Business, Finance, Project Management or a related field.
• Proven track record of delivering complex cross-functional projects and engaging senior stakeholders.
• Strong analytical and problem-solving skills, and experience developing business cases, financial models and management presentations.
• Ability to understand and document operational, system and accounting flows.
• Excellent written and verbal English.

Required skills

• Advanced Excel and PowerPoint.
• Preferred: CRM and BI/reporting tools such as Salesforce, Strategy (formerly MicroStrategy) or Power BI.
• Preferred: knowledge of project management methodologies and change management practices.

Applications are submitted only through official Global Blue channels; the company does not use third-party recruitment services.