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Account Manager – Client Relationship & IT Solutions

Fakeeh Care Group · Riyadh Region

New
Mid 🇬🇧 English

Job description

About the role

Establish long‑term relationships with key clients, understand their needs and deliver IT and E‑Health solutions that drive satisfaction and loyalty.

Key responsibilities

  • Develop and execute relationship‑management strategies tailored to each client segment.
  • Coordinate with internal teams to ensure projects are delivered on time, within budget, and meet client expectations.
  • Monitor project progress, conduct regular updates, and organize workshops to explore new opportunities.
  • Identify upselling and cross‑selling opportunities and conduct client satisfaction surveys.
  • Act as liaison between clients and technical teams to resolve issues and ensure smooth implementation.
  • Prepare analytical reports on client performance and present findings to senior management.

Required profile

  • 3‑5 years of experience in client relationship management within the software or technology sector.
  • Bachelor’s degree in Information Technology, Business Administration, or a related field.
  • Excellent command of written and spoken English; Arabic is preferred.

Questions fréquentes

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Published 10 hours ago

Expires 1 month from now

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Fakeeh Care Group

Riyadh Region