Account Manager – Client Relationship & IT Solutions
Fakeeh Care Group · Riyadh Region
وصف الوظيفة
About the role
Establish long‑term relationships with key clients, understand their needs and deliver IT and E‑Health solutions that drive satisfaction and loyalty.
Key responsibilities
- Develop and execute relationship‑management strategies tailored to each client segment.
- Coordinate with internal teams to ensure projects are delivered on time, within budget, and meet client expectations.
- Monitor project progress, conduct regular updates, and organize workshops to explore new opportunities.
- Identify upselling and cross‑selling opportunities and conduct client satisfaction surveys.
- Act as liaison between clients and technical teams to resolve issues and ensure smooth implementation.
- Prepare analytical reports on client performance and present findings to senior management.
Required profile
- 3‑5 years of experience in client relationship management within the software or technology sector.
- Bachelor’s degree in Information Technology, Business Administration, or a related field.
- Excellent command of written and spoken English; Arabic is preferred.
Questions fréquentes
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اكتشف المزيد
الرواتب والأدلة وعمليات البحث في المملكة العربية السعودية.
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Fakeeh Care Group
Riyadh Region
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