Basin Manager, KSA East Coast

About the role

Air Liquide is looking for a Basin Manager for the KSA East Coast, based in Khobar. The role is the primary commercial owner and strategic leader of an industrial basin covering industrial, refining and petrochemical customers, with end-to-end responsibility for portfolio profitability, revenue and cash protection, customer retention and the localised commercial strategy. It works closely with Operations, Finance, Legal and Business Development.

Key responsibilities

• Drive day-to-day commercial performance as the main commercial point of contact, balancing profitability, contractual obligations, customer retention and service quality.
• Run regular customer business reviews and lead contract lifecycle administration, including negotiations, amendments, renewals, extensions and settlements.
• Monitor contractual obligations, formal notices, payment terms, indexation and volume commitments, and run mitigation plans for commercial, contractual or operational risks.
• Own the localised commercial strategy, the commercial P&L (revenue, margin, pricing, volume, costs), annual budgets, rolling forecasts and monthly variance analyses.
• Implement pricing strategies, indexation and Take-or-Pay mechanisms, validate monthly billing inputs and coordinate with Finance on invoicing and billing disputes.
• Manage accounts receivable, DSO and overdue ageing, lead collection escalations and work with Credit Management on payment exposures.
• Support Business Development and Technical teams on expansion projects, greenfield opportunities and decarbonisation initiatives, and act as commercial lead during supply disruptions, turnarounds and operational events.
• Advocate customer needs internally and ensure adherence to governance, anti-bribery rules, delegation of authority and EHS standards, keeping CRM records and reporting to the Commercial Director.

Required profile

• Bachelor's degree in Business Administration, Finance, Engineering or a related technical/commercial field; an MBA or Master's is desirable.
• Minimum 6-10 years of progressive experience in B2B commercial management and complex industrial sales.
• Proven background in industrial gases, petrochemicals, energy, refining or heavy industrial manufacturing.
• Track record in long-term supply agreements, complex negotiations, profitability management, customer retention and cross-functional commercial leadership.
• Fluent Arabic and English required; French is desirable.

Required skills

• Commercial P&L, margin analysis, revenue assurance, receivables, DSO, forecasting and pricing/indexation mechanisms.
• Commercial law principles, contract drafting, contractual risk, claims and long-term supply agreements.
• CRM, ERP and reporting/analytics tools.
• Strategic negotiation, cross-functional leadership, customer focus, commercial discipline and decisive decision-making under pressure.