Cluster People & Culture Manager

About the role

The Cluster People & Culture Manager leads and oversees all People & Culture activities across several properties within the cluster. Acting as a strategic business partner to hotel leadership, the role covers workforce planning, talent acquisition, employee engagement, performance management, learning and development, employee relations and compliance with company policies and applicable labour legislation. The position also builds a positive, inclusive, high-performance culture that supports the cluster's operational and commercial goals.

Key responsibilities

• Lead People & Culture activities across the cluster
• Manage recruitment, workforce planning and staffing
• Drive employee engagement, retention and company culture
• Oversee performance management and employee relations
• Coordinate training, development and succession planning
• Ensure HR policies and Saudi labour law compliance
• Monitor HR budgets, KPIs and reporting
• Lead and develop the People & Culture team
• Advise management on HR and employee matters

Required profile

• Bachelor's degree in Human Resources, Business Administration, Management, Psychology or a related field
• 5-8 years of progressive HR experience, preferably in hospitality, supporting multiple properties or business units
• Previous leadership role such as People & Culture Manager, HR Manager, HR Business Partner or similar
• Strong knowledge of Saudi labour law and HR practices
• Experience managing and developing HR teams and partnering with senior leadership

Required skills

• Talent acquisition, employee relations, performance management, learning & development, succession planning and workforce planning
• HR KPIs, manpower planning, payroll coordination and labour compliance
• Strong communication, interpersonal, coaching and conflict-resolution skills
• Ability to manage HR operations across multiple hotels or locations