Executive Secretary

About the role

The Executive Secretary / Personal Assistant provides comprehensive administrative and secretarial support to the Regional General Manager, handling confidential information with discretion and professionalism.

Key responsibilities

• Manage the Regional General Manager’s calendar, appointments, meetings and daily office activities.
• Prepare business correspondence, memoranda, reports, forms and confidential documents.
• Maintain an organized filing and document management system and ensure proper handling of office equipment and supplies.
• Answer and channel telephone calls, receive and screen visitors, and distribute incoming and outgoing correspondence.
• Attend meetings, prepare accurate minutes and maintain records of daily briefings and follow‑ups.
• Coordinate information flow between the Executive Office and relevant hotel departments, including duty manager reports and monthly planning.
• Prepare internal and guest‑facing materials in line with corporate design standards.
• Support emergency preparedness, vacation record keeping and task‑force teams for new hotel openings.

Required profile

• Previous experience as an Executive Secretary, Personal Assistant or in a similar administrative role, preferably within the hospitality industry.
• Excellent knowledge of Microsoft Office applications.
• Strong organisational, time‑management and written communication skills.
• High level of confidentiality, discretion and professionalism.
• Ability to manage multiple priorities, work under pressure and solve problems proactively.
• Capability to work both independently and collaboratively as part of a team.