Infrastructure Engineer

About the role

Our hosting team delivers InterSystems’ solutions as hosted or managed services worldwide. The Infrastructure Engineer will work on designing, deploying and operating high‑availability data‑center infrastructure to support our clients' critical applications.

Key responsibilities

• Design and implement cage, rack and server layouts with co‑location partners, ensuring adequate power, cooling and space.
• Lead provisioning and hands‑on build of servers, networking, storage and security equipment, and document all service components.
• Administer and maintain hosted infrastructure (firewalls, switches, servers, storage) including proactive incident prevention, backup management and 24×7 on‑call support.
• Define, implement and monitor metrics for service availability, performance and security, and continuously improve ITIL‑based processes.

Required profile

• Strong hands‑on experience with data‑center infrastructure, preferably Cisco UCS blades.
• Experience deploying and managing storage/SAN solutions such as EMC Unity, Data Domain or Avamar.
• Proven knowledge of Cisco and F5 networking (Nexus 7000/9000, ASA firewalls, F5 LTM, DNS load balancers).
• Solid background in VMware (6.x/7.x) and Linux (RHEL 7.x) administration.
• Good troubleshooting skills, scripting ability and familiarity with ITIL principles.

Required skills

• Cisco UCS, Cisco Nexus 7000/9000, ASA firewalls
• F5 LTM, DNS load balancers
• EMC Unity, Data Domain, Avamar
• VMware 6.x/7.x
• RHEL 7.x, Windows Server, Active Directory
• Nagios, Cacti
• Puppet, Red Hat Satellite
• PowerShell, Ansible, Python
• ITIL knowledge